![]() KP aligns Data Stewards in both dimensions, and he sees that as the optimal situation: So finance in this scenario probably needs to have some consumption of customer data, they will probably will have some impact on the account data, they will definitely track and manage, and in some cases, create transactional data, and they may consume, or create, or leverage some reference data as well.” ![]() Finance is a very specific function, but finance both produces and consumes data that goes across various data sets. “Is through what I call horizontal components.” “The other way to look at stewardship,” he said. Those are positions he considers vertically aligned. There might be a Worker Steward assigned to how various account data is managed, or location data or reference data,” he said. He said that historically, Data Stewards started out by being aligned with datasets: “There might be a Customer Steward responsible for supporting all the data relating to customers. He introduced the concept of horizontal and vertical dimensions in Stewardship. “I’ve seen some real benefit and acceleration in deployment.” It’s also important to understand what the major business units are, “Perhaps there’s an opportunity to also align with business units because there’s a lot of traction that can begin in terms of doing that.” He also suggested looking for places or programs where transformation is occurring or is about to occur because, “That creates a real alignment opportunity.” When processes are already in a disrupted state, it’s possible to align some Data Stewardship resources to those programs as well. To develop a truly strategic Data Stewardship approach he said, start by understanding the core datasets and domains that you want to govern, because “There is a pretty simple alignment between the governance domains and the stewards that help do that work.” “We also have pharmacy data because we operate our own pharmacies,” and clinical data related to labs – all of which is the context for KP’s data collection. ![]() ![]() “Unlike typical health insurance companies, we don’t just have health insurance member data, we also have medical records because we deliver care,” he said. Kaiser’s mission is to “deliver high quality care at the lowest cost,” said Butt, and they put that into practice with a non-profit, vertically integrated health care system, unique in the US because it has an “end-to-end ecosystem.” KP operates hospitals, sells insurance, employs physicians and other health care staff, runs their own pharmacies and labs, and are now building a medical school. According to Fawad Butt, many companies spend a lot of time and energy building a Data Governance and Data Stewardship Program by putting, policies, procedure, and tools into place, yet, “At the end of the day, the real operationalization work of Data Governance tends to happen through Data Stewards.” To do that well, stewards need training, support, and permission to learn from mistakes.įawad Butt is the Chief Data Governance officer at Kaiser Permanente (KP) and recently delivered the Keynote Address for the DATAVERSITY® Enterprise Data Governance Online 2017 Conference.
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